05 Aug
|
Happiest Resume
|
Gurugram
05 Aug
Happiest Resume
Gurugram
We are seeking a compassionate, organized, and proactive Client Relations Executive & Clinic Coordinator to be the first point of contact for prospective and existing clients. This role combines telesales, medical receptionist duties, and clinic coordination to ensure a smooth and supportive patient experience.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced workplace, and have a passion for delivering exceptional customer service. As a Client Relations Executive, you will be responsible for building relationships with patients, converting leads into confirmed appointments, and ensuring a seamless experience for patients visiting the clinic.
You will be the first point of contact for patients, handling phone calls, WhatsApp messages, and in-person interactions. You will schedule, reschedule, and manage appointments, ensuring that patients receive timely and accurate information. You will also coordinate between therapists/doctors and patients to manage schedules efficiently and handle basic client queries.
We are looking for a team player with a strong work ethic and a commitment to excellence.
If you are passionate about delivering exceptional customer service and have a strong desire to make a difference in people's lives, we encourage you to apply for this exciting opportunity.
The Client Relations Executive will work closely with the clinic team to ensure that patients receive a seamless experience. You will be responsible for maintaining accurate records, managing patient data, and ensuring that all patient interactions are handled with confidentiality and sensitivity.
We offer a competitive salary, comprehensive benefits, and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Please note that this is a full-time position, and the selected candidate will be required to work a standard 40-hour workweek. We offer a flexible work environment, with opportunities for remote work and flexible scheduling.
We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.
📌 Client Relations Executive/Receptionist (Gurugram)
🏢 Happiest Resume
📍 Gurugram