We are seeking a highly skilled and empathetic Patient Coordinator to join our team at BetterPlace. As a Patient Coordinator, you will be the first point of contact for patients, handling phone calls, WhatsApp messages, and in-person interactions.
Your primary responsibility will be to communicate with patients, explain our services, and convert leads into confirmed appointments. You will also be responsible for scheduling, rescheduling, and managing appointments, ensuring a smooth and welcoming experience for patients visiting the clinic.
Additionally, you will assist in day-to-day clinic coordination, basic administrative tasks, and support overall patient experience and clinic efficiency.
Key Responsibilities:
We are looking for a candidate with 1–3 years of experience in telesales, medical receptionist, clinic coordination, or similar role. You should have robust communication skills (Hindi & English required), an empathetic and patient-focused approach, and basic computer skills (CRM software, Excel, WhatsApp, email, etc.).
If you have a passion for delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply for this position.