1. Greet and assist customers visiting the showroom, understanding their requirements and preferences.
2. Promote and sell luxury lighting, furniture, home automation solutions, watches, and other premium lifestyle products.
3. Provide detailed product demonstrations and explain features, perks, and pricing to customers.
4. Achieve individual and team sales targets while maintaining high customer satisfaction levels.
5. Build and maintain strong relationships with customers to encourage repeat business and referrals.
6. Handle customer inquiries, quotations, order processing, and follow-up activities.
7. Maintain showroom presentation standards, ensuring products are displayed attractively and professionally.
8. Stay updated on product knowledge, industry trends, and competitor offerings.
9. Coordinate with inventory and operations teams to ensure product availability and timely delivery.
10. Assist in managing billing, POS transactions, and basic sales documentation.
11. Resolve customer concerns promptly and professionally to enhance the overall customer experience.
12. Participate in promotional events, exhibitions, and marketing initiatives organized by the company.
Preferred Skills
1. Strong communication and interpersonal skills.
2. Passion for sales and customer service.
3. Ability to understand customer needs and recommend suitable products.
4. Target-oriented mindset with a proven ability to drive revenue.
5. Experience in retail, luxury products, home décor, lighting, furniture, or lifestyle segments is preferred.
6. Basic computer proficiency and familiarity with CRM/POS systems.