We are seeking a highly motivated and customer-focused IVR/Telecaller to join our team. As an IVR/Telecaller, you will be responsible for handling customer inquiries via various channels, providing product and service guidance, and ensuring customer satisfaction.

This is an excellent opportunity for individuals who enjoy interacting with customers and are passionate about delivering exceptional service. If you have a strong communication skill, a positive attitude, and a willingness to learn, we encourage you to apply for this role.

The ideal candidate will have excellent communication and interpersonal skills, the ability to work in a fast-paced environment, and strong problem-solving and analytical skills. You will be responsible for handling customer inquiries via mail, call, email, and chat, providing product and service guidance to customers,



troubleshooting customer issues and providing solutions, maintaining customer records and documenting interactions, and following up with customers to ensure issues are resolved.

You will be working in a dynamic and fast-paced environment, and you will be expected to be flexible and adaptable. You will be required to work in a team environment and contribute to the achievement of team goals and objectives.

We offer a market-competitive salary and benefits package, including PF and ESI. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role.

Please note that a laptop is mandatory for this role.

📌 IVR/Telecaller (Gurugram)
🏢 Happiest Resume
📍 Gurugram