We are looking for energetic and customer-focused Floor Associates to manage the overall customer experience on the shop floor. The ideal candidate should be passionate about hospitality and retail, with a keen eye for store presentation, customer assistance, and product handling.
Key Responsibilities
Customer Assistance
• Welcome customers and assist them throughout their shopping experience
• Guide customers with product information and recommendations
• Help customers locate products and answer basic queries
• Build a warm and premium in-store experience
Store Presentation
• Ensure shelves and displays are clean, organized, and fully stocked
• Refill products and monitor stock availability on the floor
• Maintain visual merchandising standards and display aesthetics
• Check product expiry dates and packaging conditions regularly
Operations Support
• Assist in inventory movement and stock arrangement
• Coordinate with cashier and store manager for smooth store operations
• Support in promotional displays, tastings, and in-store activities
• Help maintain overall hygiene and cleanliness standards
Product Handling
• Ensure careful handling of gourmet and fragile products
• Follow food safety and storage guidelines where applicable
Requirements
• Prior experience in retail, hospitality, or FMCG preferred, Fresher is okay too
• Good communication and interpersonal skills
• Customer-friendly and proactive attitude
• Ability to stand and work on the floor for extended hours