Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FI CO Finance
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system challenges and delivering timely solutions to maintain smooth business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance throughout the day.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP FI CO Finance.
- Strong analytical and problem-solving abilities related to financial modules within enterprise resource planning systems.
- Experience in troubleshooting and resolving complex issues in financial and controlling applications.
- Ability to work with cross-functional teams to understand business requirements and translate them into technical solutions.
- Familiarity with system monitoring tools and incident management processes to ensure timely resolution of issues.
- Excellent communication skills to effectively interact with technical teams and business users.
Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP FI CO Finance.
- This position is based at our Mumbai office.
- A 15 years full time education is required.