Job Description: Workshop Technician

Position Overview:

Yulu Bikes Pvt Ltd is looking for a dedicated and skilled Workshop Technician to join our innovative Electric 2-Wheeler (e2W) team. You will be working in a fast-paced environment, ensuring the smooth operation of our vehicles and delivering top-tier customer service. This role demands a keen eye for detail, excellent troubleshooting skills, and a commitment to safety and quality.

Key Responsibilities:

● - Perform regular maintenance and live repair of e2W bikes brought in at our Yulu centres.

● - Use hand tools and power tools to fix mechanical and electrical issues as per the diagnosed faults.

● - Conduct thorough diagnostics of incoming vehicles, identify issues, and solve mechanical, electrical, or system-related problems in e2W bikes.

● - Resolve problems in real-time, ensuring the bike is safe, reliable, and fully operational.

● - Engage professionally with users who bring in bikes for repair, ensuring a smooth, courteous, and positive customer experience.

● - Communicate repair details and timelines to users clearly and efficiently.

● - Complete a set target of repairs as determined by your supervisor, maintaining a consistent and efficient workflow.

● - Ensure that all repairs meet the company's standards for quality, safety, and performance.

● - Use the correct spare parts based on the diagnostic results and repair requirements, ensuring parts are properly recorded in Inventory management.

● - Follow all safety protocols while working with tools,



equipment, and vehicles.

● - Keep the shop floor clean, organized, and free of hazards, ensuring a safe environment for yourself and colleagues.

● - Ensure that all hand tools, power tools, and diagnostic equipment are maintained, calibrated, and used properly to ensure precision and efficiency.

Qualifications and Skills:

● - Fundamental knowledge of two-wheeler parts, systems, and maintenance, with an emphasis on electric vehicles (EVs).

● - Moderate to Proficient in diagnosing and resolving both mechanical and basic electrical issues, especially in electric 2W bikes.

● - Ability to perform repairs with a high level of accuracy and care, ensuring all work is completed to the highest standard.

● - Familiarity with using Android smartphones for work-related tasks, such as tracking repairs, diagnostics, and user interactions.

● - A strong commitment to working safely and maintaining a safe work workplace.

● - Professional demeanor when interacting with users, ensuring a positive experience during bike drop-offs and pickups.

Why Join Us?

Be part of an exciting company leading the electric vehicle revolution in India.

Opportunity to work with cutting-edge EV technology and solve complex, real-time

problems.

Competitive pay and benefits, with opportunities for career growth and advancement.

Location: Mumbai.

Employment Type: Full-time

If you’re passionate about electric vehicles and enjoy a hands-on, dynamic role, we want to hear from you!

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