Job Description

Department: Operation & Client Servicing
Location: Indore
Experience: 3 to 5 Years
Employment Type: Full-Time

Industry: Advertising | BTL | Events | Experiential Marketing | Brand Activations About Recharge Studio

About Recharge Studio

Recharge Studio is a full-service advertising and marketing agency delivering Creative, Digital, BTL Activations, Events, Corporate Gifting, Production, and Branding solutions across India. We are looking for an experienced Operations & Client Servicing Manager who can independently manage client accounts while ensuring flawless execution of projects.

Role Summary

The Operations & Client Servicing Manager will act as the Single Point of Contact (SPOC) for clients and will be responsible for end-to-end project execution—from understanding client briefs to planning, budgeting, vendor management, execution, billing, and post-event closure.

The role requires strong leadership, multitasking abilities, commercial understanding, and extensive experience in BTL activations and event managemen.

Key Responsibilities

- Manage client accounts and act as the primary point of contact.
- Understand client briefs and develop execution plans, timelines,



and budgets.
- Execute BTL activations, events, exhibitions, roadshows, and promotional campaigns.
- Coordinate with internal teams, vendors, and partners for seamless project delivery.
- Manage project budgets, profitability, billing, and documentation.
- Build and maintain a strong vendor network while ensuring cost optimization.
- Lead and mentor the operations and client servicing team.
- Ensure high client satisfaction through quality execution and timely communication.
- Required Skills
- Solid Client Servicing skills
- BTL & Event Operations expertise
- Vendor Negotiation
- Budget Management
- Project Management
- Team Leadership
- Stakeholder Management
- Presentation Skills
- Advanced MS Excel & Power Point
- Excellent Communication Skills
- Decision Making
- Problem Solving
- Ability to work under pressure and tight deadlines

Qualification

- Graduate/MBA in Marketing, Management, or Event Management.
- 3 to 5 years of experience in BTL, Events, Advertising, or Experiential Marketing.
- Willingness to travel for project execution.

📌 Client Servicing Manager-BTL & Events (Indore)
🏢 Recharge Trendd Setter
📍 Indore