05 Aug
|
CareerConnects
|
Mumbai
05 Aug
CareerConnects
Mumbai
Locations in Delhi - Dwarka, Karkaduma, Gurgaon, Greater Kailash, Noida, Rajori Garden
Responsibilities and Duties:
» Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
» Obtains customer information by answering telephone calls; probing them and fix the first consultation » Ensuring correct information is delivered to patients during their first consultation.
» Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power
» Understand caller's conditions and empathize helping them with appointments.
» Informs Patients by explaining procedures; answering questions; providing information. » Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.
Rotational Shift / 6 days working
📌 Patient Advisor (Mumbai)
🏢 CareerConnects
📍 Mumbai