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Discipline : Communications

Role Type : Internal Communications – Global Industry

The opportunity

This position is part of the Communications and Engagement (CE) pillar in EY’s Global Delivery Services (GDS). The Global Industry Communications Supervising Associate at GDS, will support the delivery of internal communications that engage EY people within the priorities and enablement strategies of EY’s Industries and Sectors.

The Supervising Associate will work directly with the Global Industry Communications and Engagement team and Industry stakeholders and must work collaboratively across the Communications and Engagement group, as well as the wider Brand, Marketing and Communications (BMC) function.

The SA’s responsibilities will include managing the communications infrastructure for two Global Industry groups, having oversight of the core communications channels including newsletters, email messages, webcasts, and Daily News Alerts. The SA will maintain a communications activity calendar for the Industry groups, ensuring activities are strategically coordinated and team members adhere to deadlines. The role combines writing and editing communications and leveraging EY’s internal creative services teams for developing visually appealing content. They will often track and capture communications activity, using data analytics and other metrics to report back to stakeholders on the success of communications programs, and making recommendations on how to improve communications channels and campaigns. In addition, the role will provide support to other Industry groups as needed.

Your key responsibilities

- Develop and maintain a communications calendar for each Industry and the Sectors within them.
- Work closely with the Global Industry leader and their GDS counselor to deliver employee communications
- Develop and deploy consistent communications plans that reach key internal audiences, while allowing for local input, customization and integration of messages in appropriate channels




- Support delivery of specific programs and initiatives through the creation and deployment of communications toolkits for BMC colleagues; develop toolkit content including messaging guides and other collateral as required; and provide ongoing support for regions to deliver these programs successfully
- Lead the scheduling and logistics for internal webcasts across the Industry groups.
- Present feedback from the Regions to global communications to share knowledge and influence global planning where appropriate
- Measures campaigns and provides insights on market impact and evaluation of ROI, using tools like PoliteMail, and make recommendations on improving channels
- Manage the Industry and Sector communications channels, ensuring each channel is delivered on time to a high standard.
- Deliver on projects that are related to higher-level, strategic long-term objectives
- Collaborate closely with other team members and colleagues across BMC to align and integrate strateHelp to prioritize projects to ensure alignment with key areas of focus for Global BD and BMC
- Demonstrate broad communications management experience, ideally gained within professional services or in a similar world-class global organization, with strong working knowledge of the professional services sector and commercial awareness
- Demonstrate first-class communications skills, including excellent written and oral communication skills, as well as consulting, listening and interpretation skills
- Demonstrate meticulous editing skills with very strong attention to detail and commitment to delivering the highest-quality output
- Demonstrate the ability to develop excellent working relationships with senior-level stakeholders and to influence those stakeholders as a trusted advisor

Skills and attributes for success

- Show initiative, coupled with accuracy and attention to detail; demonstrate reliability
- Demonstrate the ability to work under pressure and to tight deadlines
- Be a strong self-starter and lateral thinker, comfortable working collaboratively, virtually and independently
- Understand EY; effectively navigate EY’s and BMC’s matrix organization to identify compelling internal communications content and access, inform and engage the right people at the right time

To qualify for the role, you must have





- Bachelor’s degree with 10 years of experience (or equivalent area of study or experience); professional or higher qualification in Communications, Corporate Communications, Marketing Communications
- Significant strategic internal communications experience with proven track record in supporting executive teams in a high-performing workplace
- Working knowledge of EY, the professional services sector, or matrix organizations
- Exceptional written English and editing skills

Ideally, you’ll also have

- Prior experience with Intranet, SharePoint.
- Familiarity with internal communication analytics and bridging expectations with capabilities.

Technologies and Tools

- MS Office – (PPT, Word, Excel);
- Writing and editing at a journalistic level

What we look for

- Creative problem solving
- Organization and prioritization
- Business Acumen
- Analytical and critical thinking
- Exceptional written and oral communication skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

- Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
- Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

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Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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