Customer Support Executive – Voice ProcessLocation: Noida Sector 62Job Type: Full-TimeExperience: 1–5 YearsQualification: Any GraduateAbout RisebirdRisebird is India's leading Interview-as-a-Service (IaaS) platform, connecting organizations with a network of experienced interviewers for technical and functional hiring.Network of 15,000+ interviewers from 2,600+ companiesSuccessfully delivered 3.5+ lakh interviewsTrusted by Fortune 500 companies and leading enterprises₹25+ Crores paid to freelance interviewers over the last five yearsVC-funded, high-growth startupLearn more at https://risebird.io/ .About the RoleWe are looking for enthusiastic and customer-focused Customer Support Executives (Voice Process) to join our growing team in Noida Sector 62 . This role involves providing exceptional customer support through voice calls and email while ensuring a seamless experience for both domestic and international customers.If you have excellent communication skills, enjoy interacting with customers, and are passionate about delivering outstanding service, we'd love to hear from you.Key ResponsibilitiesHandle inbound and outbound customer interactions through voice calls and email.Respond to customer queries, complaints,



and service requests professionally and promptly.Resolve customer issues effectively and escalate complex cases to the appropriate teams when required.Ensure high levels of customer satisfaction while adhering to quality and process standards.Maintain accurate records of customer interactions in the CRM system.Collaborate with internal teams to ensure timely issue resolution.Meet individual and team performance metrics, including quality, productivity, and customer satisfaction.EligibilityBachelor's degree in any discipline.Fresh graduates with excellent communication skills are encouraged to apply.Candidates with 1–5 years of experience in Customer Support, Voice Process, BPO, Call Center, or Customer Service are preferred.Required SkillsExcellent verbal and written communication skills in English.Strong customer service orientation with a positive attitude.Positive problem-solving and interpersonal skills.Ability to multitask and work in a fast-paced workplace.Basic computer proficiency and familiarity with CRM tools.Willingness to work in rotational shifts, if required.Why Join Risebird?Competitive salary as per industry standards.Performance-based incentives.Learning and growth opportunities opportunities.Comprehensive training and continuous development.Collaborative, inclusive, and employee-friendly work culture.Opportunity to work with one of India's fastest-growing HR Tech startups.Location: Noida Sector 62Employment Type: Full-TimeJoin us and be a part of transforming the future of hiring while building an exciting career in customer support!

📌 Customer Support Executive (Kanpur)
🏢 Risebird
📍 Kanpur