Job Description

Job Description:

- Are you passionate about creating engaging, high-impact learning content that helps customers and partners succeed- At Onit, we're building a modern, AI-forward customer and partner education team to empower organizations to adopt our legal technology solutions with confidence.
- As a Learning Experience Designer , you will design and deliver compelling digital learning assets videos, infographics, assessments, and more that drive product adoption and customer success.

Key Responsibilities:

- Design, script, and produce short-form and long-form video tutorials for customers and partners.
- Edit, update, and audit existing courses to ensure accuracy, clarity, and consistency.
- Create infographics, one-pagers, and quick reference guides that simplify complex product concepts.
- Develop knowledge checks and assessments to measure learning effectiveness.
- Collaborate with product managers, subject matter experts, and customer success teams to ensure technical accuracy and learner relevance.
- Translate complex SaaS product functionality into clear, concise, and engaging learning content .
- Ensure all content reflects Onit s brand tone, voice, and accessibility standards.
- Leverage AI-driven tools to accelerate content development and innovate recent learning formats.




- Continuously improve content based on learner feedback, performance data, and usage analytics.

Required Skills:

- 4+ years of experience designing and developing learning content for customers and/or partners of SaaS companies.
- Familiarity with SaaS product lifecycles, customer onboarding, and adoption best practices.
- Demonstrated ability to create engaging video-based learning content using tools such as Camtasia, Articulate 360, or similar platforms .
- Strong skills in graphic design and visual communication using tools such as Canva, Figma, or Beautiful.ai.
- Experience creating assessments, quizzes, and interactive elements within LMS platforms (e.g., Skilljar or similar).
- Excellent writing and editing skills with the ability to make complex topics easy and clear.
- Strong project management and collaboration skills; ability to work with distributed teams across time zones.
- Exposure to AI-enhanced content tools (e.g., Synthesia, ChatGPT, Clueso) preferred.
- Knowledge of accessibility and inclusive design (WCAG standards).
- Instructional design or learning experience design certification is a plus.
- Knowledge of the legal technology industry is a plus.

📌 Learning Experience Designer (Pune)
🏢 Onit
📍 Pune