o Achieving the Individual target and responsible for 15% of branch target for Project vertical.
o Identifying new customer
o Generation of biz with existing customer
o Payment Recovery.
o Analysing and verifying the requirements of the customers.
o Submission of quote to customers for Special equipment, RORO etc in timely manner and following up for the feedback.
Ø Biz Development
o Development of branches – Ahmedabad & Delhi
o Assisting Sales people of branches to achieve their individual target.
o Agent Development
Ø Pricing
o RoRo & Break Bulk Pricing
o Internal pricing co-ordination.
Ø Support Services
o Monitoring the planning & execution.
o Monitoring Customer Service & Operations department to sort out the issue and to meet the cut off time and accordingly to gate in the container to avoid operational failures.
o Understanding the special requirements of customers in terms of stuffing and other operational activities and make sure all the requirements have met properly & effectively.
o Updating customers about the status of the vessel arrival and other operational details
Ø Reporting
o Weekly reporting to National Head – Projects about the Sales & recovery.
o Reporting to National Head & Senior Management about the corporate customers
2 Train the sales & operations team of respective branches to develop independently and handle the shipments locally or at respective Gateway ports directly. 10
3 Assisting Sales team to develop the customers with joint meeting & achieve their individual Budget. 10
4 RORO - BB Pricing & Monitoring 20
5 Guide CS team on operational aspects to effectively handle Project Shipments 10
6 Overseas Agent development 5
7 Providing Management with Market Intelligence & MIS reports as and when required 5
8 Visiting On site @ port / CFS to ensure smooth execution of the shipments 5
9 Providing Creative & Out of the Box solution to customers for upselling 5