Key Responsibilities: · QA activities across multiple eCommerce initiatives based on SFCC. · Define and implement test strategies, test plans, and defect tracking processes · Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks · Review and optimize test cases to ensure maximum coverage and efficiency · Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts. · Report and track quality metrics and ensure adherence to release timelines · Actively participate in sprint activities, requirement walkthroughs, and go-live planning. · Develop and execute test plans, test cases, and test scripts for Salesforce applications. · Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.



· Hands-on experience with Shipping Methods/Configuration. · Hands-on experience with different viewport executions. Required Skills and Qualifications: · 5 years of experience in QA, with at least 2 years in a QA role · Proven experience testing Salesforce Commerce Cloud (SFCC) platforms · Strong working knowledge of the SFCC Business Manager tool and configurations · Deep understanding of the e-commerce domain, user journeys, and buying flows · Experience working in Agile/Scrum environments · Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.) · Robust analytical, leadership, and problem-solving skills · Excellent stakeholder communication and reporting abilities · Exposure to automation testing is a plus

📌 QA -Lead (Karnataka)
🏢 Dentsu Global Services
📍 Karnataka