Admin Executive – Operations & Customer Relations (India)

Admin Executive – Operations & Customer Relations (India)

05 Aug
|
Latha's School of Baking and Pastry Arts
|
India

05 Aug

Latha's School of Baking and Pastry Arts

India

Job Summary

Manage day-to-day operations of the school including inventory, accounts, student communications, and event coordination. You are the operational core of the institution — the person who keeps everything running while the teaching team focuses on the kitchen.

Key Responsibilities

Inventory & Supply Management

- Procure and maintain stock of baking ingredients, tools, and equipment
- Track stock levels, manage vendor relationships, and raise purchase orders
- Implement FIFO rotation; prevent wastage and stockouts
- Flag equipment maintenance or repair needs proactively

Financial Administration

- Collect course fees and issue receipts (cash, UPI, bank transfer)
- Maintain daily accounts, petty cash, and expense entries
- Track pending payments and follow up on dues
- Support monthly financial reporting and CA coordination

Customer Handling

- Handle all incoming calls, WhatsApp inquiries, and walk-in visitors
- Maintain a daily call log with name, inquiry type, and follow-up status




- Respond to routine course and enrollment inquiries; escalate hot leads appropriately
- Follow up with prospective students who haven't enrolled yet

Event Coordination

- Set up and prepare the space for batches, workshops, and masterclasses
- Manage logistics for indoor and outdoor events — furniture, equipment, ingredient stations
- Liaise with external vendors, audio-visual, or decoration teams when needed
- Handle post-event clearing, stock reconciliation, and feedback collection

Requirements

- 1–3 years in an admin, front-desk, or operations role
- Freshers with knowledge is also accepted
- Fluent in Tamil and English; basic accounting literacy required
- Comfortable with Excel/Google Sheets, UPI platforms, and WhatsApp Business
- Organised, reliable, and able to manage multiple tasks without supervision
- Willingness to work weekends during events and batch launches

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Admin Executive – Operations & Customer Relations (India)
🏢 Latha's School of Baking and Pastry Arts
📍 India

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