Responsibilities:

1. Customer Service:

- Addressing and resolving customer queries in a professional and courteous manner.

- Assisting patients with appointment scheduling and maintaining their availability records.

2. Appointment Management:

- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.

3. Feedback Collection:

- Soliciting feedback from patients to continuously improve the quality of services provided.

4. Health Insurance Recommendation:

- Offering guidance and recommendations on suitable health insurance options to patients.

5. Diagnosis Guidance:

- Providing basic information and guidance to patients regarding their diagnoses and treatments.

Other Skills :

- Excellent communication and interpersonal skills.

- Robust organizational abilities.

- Knowledge of basic medical terminology is a plus.

- Previous experience in a similar role is preferred

Pay: ₹25,000.00 - ₹27,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Help Desk - Receiptionist (India)
🏢 Watchyourhealth.com India Private
📍 India