Job Title

Mgr-Administration Operations

Business Unit

Administration

Reporting To

Regional Head / State Head

Job Function and Role Type

Admin, Individual Contributor, Extensive Travel Required

Version No

2.0

Job Purpose

Ensure compliance with corporate services and admin procedures to maintain smooth admin operations and deliver optimal internal customer support.

Key Responsibilities

Monitoring Maintenance

Visit branches and hub locations to ensure high branch maintenance and standardized look and feel; Maintain Service Level Agreements with external vendors; Ensure turnaround time adherence for requests logged into Admin Seva.

Vendor Management

Manage vendors for branch and non-IT equipment maintenance, including AMCs; Monitor and process vendor and utility bills to ensure timely payments.

Compliance Regulations

Ensure statutory compliance in branches and hub locations regarding government regulations, security, and safety.

Other Functional Activities

Implement process improvements and cost control measures; Support offsite ATM maintenance within the designated area; Provide structured reports on activities regularly.

Education:

Graduation in any stream.

Certifications:

None specified.

Key Competencies

Service attitude, interpersonal skills, fluency in local languages,



communication skills, knowledge of IT and admin-related software systems.

Major Stakeholders

Customers, Branch Banking Team.

Skills

NA

About HDFC Bank

HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch

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📌 MGR-ADMINISTRATION OPERATION (India)
🏢 HDFC Bank
📍 India