About Us:

We are a growing apparel brand specializing in innerwear and shapewear, selling across leading e-commerce platforms in India. As we expand, we are looking to hire a Candidate for Customer Care Executive to join our team and help us deliver an excellent customer experience.

Role: Customer Care Executive

Location: On-site at our Vasai East office

Job Type: Full time

Working Days: Monday to Saturday

Key Responsibilities:

- Respond to customer queries via phone, email, WhatsApp, and chat.
- Handle issues related to orders, returns, exchanges, and product inquiries.
- Coordinate with warehouse and logistics teams for timely resolutions.
- Maintain accurate records of customer interactions.
- Ensure fast and friendly communication to maintain high satisfaction.

Key Requirements:





- Fluent in English (spoken and written).
- Good typing speed and strong written communication skills.
- Prior customer service experience (preferably in e-commerce or apparel) is a plus.
- Strong interpersonal skills and a customer-focused attitude.
- Must be located in or around Vasai East and able to work from the office.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Leave encashment
- Paid time off

Ability to commute/relocate:

- Vasai, Maharashtra (Vasai): Reliably commute or planning to relocate before starting work (Required)

Language:

- English & Hindi (Preferred)

Work Location: In person

📌 Customer Care Executive (India)
🏢 C P S SHAPERS
📍 India