Key Responsibilities

- Welcome and greet all walk-in customers, channel partners, and guests in a skilled manner.
- Register visitor details and maintain accurate records in the CRM/register.
- Coordinate with the Sales Team to assign customers to the appropriate Sales Executive.
- Provide basic information about the project and company before handing over to the sales team.
- Ensure the reception and customer waiting area are clean, organized, and presentable.
- Offer refreshments to customers and ensure their comfort during the visit.
- Manage incoming phone calls and direct inquiries to the concerned departments.
- Schedule and coordinate customer appointments.
- Follow up with customers regarding feedback after their site visit, if required.
- Maintain daily footfall reports and submit MIS reports to the reporting manager.
- Coordinate with the Admin and Housekeeping teams to ensure smooth site operations.
- Handle customer queries professionally and escalate concerns when necessary.
- Support marketing events, site launches, and promotional activities at the project site.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Guest Relation Executive (India)
🏢 Mantra Properties Pune
📍 India