Job Summary

The Centre Head is responsible for the overall management, administration, business development, training operations, and profitability of the training center. The role ensures high-quality training delivery, regulatory compliance, student satisfaction, and achievement of organizational objectives.

Key ResponsibilitiesOperational Management

- Oversee day-to-day operations of the training center.
- Ensure smooth execution of all safety training programs and certification courses.
- Monitor training schedules, classroom utilization, and trainer allocation.
- Maintain training infrastructure, equipment, and facilities.

Training & Quality Assurance

- Ensure training programs comply with applicable safety standards and regulatory requirements.
- Monitor trainer performance and training effectiveness.
- Maintain training records, attendance, assessments, and certification documentation.
- Implement continuous improvement initiatives for training quality.

Business Development & Admissions

- Develop strategies to increase admissions and training enrollments.
- Build relationships with corporate clients, industries, and educational institutions.
- Identify new business opportunities and training requirements in the market.
- Achieve revenue and business growth targets assigned by management.

Team Management

- Lead and supervise trainers, administrative staff, and support personnel.
- Conduct performance reviews and provide coaching and development support.
- Ensure employee discipline, engagement, and productivity.

Client & Stakeholder Management

- Maintain robust relationships with students, clients, and regulatory authorities.
- Address customer queries, complaints, and feedback professionally.




- Ensure high levels of customer satisfaction and service quality.

Financial Management

- Monitor center budgets, expenses, and revenue generation.
- Ensure cost-effective utilization of resources.
- Prepare operational and performance reports for management review.

Compliance & Safety

- Ensure compliance with company policies and statutory requirements.
- Maintain health, safety, and environmental standards within the training facility.
- Support audits, inspections, and accreditation requirements.

Qualification

- Bachelor's Degree in Engineering, Occupational Health & Safety, Business Administration, or related field.
- Advanced qualifications in Fire & Safety Management will be preferred.

Experience

- Minimum 5–8 years of experience in training operations, education management, safety consulting, or center administration.
- At least 2 years of leadership or managerial experience preferred.

Skills Required

- Strong leadership and people management skills.
- Excellent communication and presentation abilities.
- Business development and client relationship management.
- Knowledge of occupational health and safety regulations.
- Financial planning and budgeting skills.
- Proficiency in MS Office and ERP/CRM systems.

Key Performance Indicators (KPIs)

- Student enrollment and revenue growth.
- Training completion and certification rates.
- Client satisfaction score.
- Trainer performance and utilization.
- Operational efficiency and cost control.
- Compliance and audit performance.

Working Conditions

- Office and training center environment.
- May require travel for client meetings, audits, and business development activities.
- Flexible working hours based on operational requirements.

Pay: ₹14,742.62 - ₹60,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Centre Head – Safety Training Academy (India)
🏢 MediHSE training Academy
📍 India