Role description

Sr. DevOps Engineer (SRE / Platform Engineering Focus)

Location: India (Preferably near UST BFF team)
Positions: 2
Experience: 7–12+ years

Role Overview

We are looking for highly hands-on DevOps / SRE Engineers with strong Platform Engineering experience supporting application and API hosting platforms in AWS and Kubernetes environments.

Candidates must be capable of operating, troubleshooting, and enhancing production platforms in a multi-vendor ecosystem

This is not a people-management role. Robust recent hands-on technical expertise is mandatory.

Robust communication skills and the ability to drive discussions with Tier-2 teams, stakeholders, and cross-functional engineering groups are required.

Key Responsibilities

- Maintain and enhance CI/CD pipelines (GitLab preferred).

- Manage AWS infrastructure and Kubernetes workloads.

- Perform production incident triage, debugging, and root cause analysis using logs, metrics, and Splunk.

- Enhance Terraform-based infrastructure and automation.

- Support repository restructuring and platform modernization initiatives.

- Drive stability, reliability, observability, and performance improvements.

- Collaborate with GCC team and UST BFF leads.

- Support platforms that host and enable application and API services.

Mandatory Skills

- AWS (strong hands-on experience).

- Kubernetes administration, deployments, troubleshooting, and operational support.

- CI/CD (GitLab preferred).

- Terraform / Infrastructure as Code.

- Splunk and observability tooling.

- Python and Shell scripting.

- Strong production support, troubleshooting, and incident management skills.





- Experience supporting platforms that host applications and APIs.

- Hands-on experience supporting production platforms hosting microservices, APIs, and enterprise applications at scale.

- Helm Charts and Kubernetes deployment automation.

- Configuration Management.

- Secrets Management.

- Governance, platform guardrails, and service testability practices.

- Strong communication and stakeholder collaboration skills.

Platform Engineering Expertise

- Kubernetes platform operations and troubleshooting.

- AWS infrastructure supporting production services.

- CI/CD pipelines for both application and infrastructure deployments.

- Observability, monitoring, ing, and operational excellence.

- Reliability engineering and production support best practices.

Good-to-Have Skills

- Grafana dashboard creation.

- Exposure to Conduktor.

- Basic understanding of Java / TypeScript services.

- Awareness of AI and automation use cases.

Experience Expectations

- Senior-level engineers with strong hands-on expertise.

- Demonstrated experience in production environments.

- Strong incident management, debugging, and root cause analysis skills.

- Must be able to explain technical implementations in detail.

- Must be able to clearly articulate troubleshooting approaches, production incidents handled, RCA findings,



and remediation actions implemented.

- Hands-on engineering experience is required; leadership-only profiles will not be considered.

API Platform Support

- Knowledge of APIs and how to support them is essential.

- This is not an API development role; however, the platform supports and enables API development.

- Candidates should understand API deployments, monitoring, troubleshooting, security considerations, and production support.

Work Model

- Initial PST overlap required during KT phase.

- Daily call at 8:30 AM PST.

- Deployment support around 8:00 PM PST.

- Post-KT: Standard India shifts.

- No 24x7 support required.

Additional Expectations

- Ability to work independently with ownership.

- Strong collaboration skills in a multi-team setup.

- Prefer co-location with the UST BFF team.

- Prior experience working in distributed team models is a plus.

- Strong verbal communication skills and ability to drive technical discussions.

Skills

devops,site reliability engineering,aws cloudfront,kubernetes,splunk,python,docker,

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Lead II - DevOps Engineering SRE DevOps (India)
🏢 UST
📍 India