Noida, Uttar Pradesh
Job Summary
OSB/ESB Support Engineer (WebLogic L2 Support) Overview The OSB/ESB Support Engineer (L2) is responsible for maintaining, monitoring, troubleshooting, and supporting Oracle Service Bus (OSB) / Enterprise Service Bus (ESB) applications and WebLogic middleware environments . The role ensures high availability, performance, and reliability of integration services across enterprise systems. Key Responsibilities 1. OSB / ESB Application Support Provide L2 production support for OSB/ESB integrations and servicesMonitor service health and ensure availability of business-critical integrations Troubleshoot issues related to: Message failuresRouting errorsService unavailabilityTransformation/mapping issuesHandle message reprocessing / resubmission Analyze SOAP/REST based service failuresWork with XML, XSD, WSDL, XQuery, XSLT for issue debugging 2. WebLogic Administration (L2) Monitor and support WebLogic Server domains and clusters Perform routine activities: Server start/stop/restartDeployment/undeployment of applicationsHealth checks & log analysisTroubleshoot: JVM memory issuesThread stuck issuesConnection pool failuresData source connectivity issuesManage logs (Admin & Managed Servers) 3. Incident & Problem Management Handle P1/P2 incidents with defined SLAs Perform root cause analysis (RCA) Provide workarounds and permanent fixes Coordinate with L3/development teams when requiredMaintain incident reports and closure documentation 4. Monitoring & Alerts Monitor applications using tools like: OEM (Oracle Enterprise Manager)Splunk / ELK / AppDynamics (if applicable)Respond to alerts: Service failuresPerformance degradationQueue buildup 5. Deployment & Release Support Support code deployments to OSB/WebLogic environments Validate deployments (smoke testing, service validation)Execute deployment scripts and rollback plans 6. Performance & Health Checks Perform regular: Health checksCapacity checksPerformance monitoringIdentify bottlenecks in: Service callsBackend integrations 7. Documentation Maintain: Runbooks / SOPsKnown error databaseService dependency documentationPrepare: Daily/weekly status reportsIncident summaries Technical Skills Required Core Skills Oracle Service Bus (OSB) / Oracle ESBWebLogic Server Administration (11g/12c preferred)XML, XSD, WSDL, XQuery, XSLTSOAP & REST Web Services
Key Responsibilities
OSB/ESB Support Engineer (WebLogic L2 Support) Overview The OSB/ESB Support Engineer (L2) is responsible for maintaining, monitoring, troubleshooting, and supporting Oracle Service Bus (OSB) / Enterprise Service Bus (ESB) applications and WebLogic middleware environments . The role ensures high availability, performance, and reliability of integration services across enterprise systems. Key Responsibilities 1. OSB / ESB Application Support Provide L2 production support for OSB/ESB integrations and servicesMonitor service health and ensure availability of business-critical integrations Troubleshoot issues related to: Message failuresRouting errorsService unavailabilityTransformation/mapping issuesHandle message reprocessing / resubmission Analyze SOAP/REST based service failuresWork with XML, XSD, WSDL, XQuery, XSLT for issue debugging 2. WebLogic Administration (L2) Monitor and support WebLogic Server domains and clusters Perform routine activities: Server start/stop/restartDeployment/undeployment of applicationsHealth checks & log analysisTroubleshoot:
JVM memory issuesThread stuck issuesConnection pool failuresData source connectivity issuesManage logs (Admin & Managed Servers) 3. Incident & Problem Management Handle P1/P2 incidents with defined SLAs Perform root cause analysis (RCA) Provide workarounds and permanent fixes Coordinate with L3/development teams when requiredMaintain incident reports and closure documentation 4. Monitoring & Alerts Monitor applications using tools like: OEM (Oracle Enterprise Manager)Splunk / ELK / AppDynamics (if applicable)Respond to alerts: Service failuresPerformance degradationQueue buildup 5. Deployment & Release Support Support code deployments to OSB/WebLogic environments Validate deployments (smoke testing, service validation)Execute deployment scripts and rollback plans 6. Performance & Health Checks Perform regular: Health checksCapacity checksPerformance monitoringIdentify bottlenecks in: Service callsBackend integrations 7. Documentation Maintain: Runbooks / SOPsKnown error databaseService dependency documentationPrepare: Daily/weekly status reportsIncident summaries Technical Skills Required Core Skills Oracle Service Bus (OSB) / Oracle ESBWebLogic Server Administration (11g/12c preferred)XML, XSD, WSDL, XQuery, XSLTSOAP & REST Web Services
Skill Requirements
OSB/ESB Support Engineer (WebLogic L2 Support)
Overview
The OSB/ESB Support Engineer (L2) is responsible for maintaining, monitoring, troubleshooting, and supporting Oracle Service Bus (OSB) / Enterprise Service Bus (ESB) applications and WebLogic middleware environments . The role ensures high availability, performance, and reliability of integration services across enterprise systems.
Key Responsibilities
1. OSB / ESB Application Support
Provide L2 production support for OSB/ESB integrations and services
Monitor service health and ensure availability of business-critical integrations
Troubleshoot issues related to:
Message failures
Routing errors
Service unavailability
Transformation/mapping issues
Handle message reprocessing / resubmission
Analyze SOAP/REST based service failures
Work with XML, XSD, WSDL, XQuery, XSLT for issue debugging
2. WebLogic Administration (L2)
Monitor and support WebLogic Server domains and clusters
Perform routine activities:
Server start/stop/restart
Deployment/undeployment of applications
Health checks & log analysis
Troubleshoot:
JVM memory issues
Thread stuck issues
Connection pool failures
Data source connectivity issues
Manage logs (Admin & Managed Servers)
3. Incident & Problem Management
Handle P1/P2 incidents with defined SLAs
Perform root cause analysis (RCA)
Provide workarounds and permanent fixes
Coordinate with L3/development teams when required
Maintain incident reports and closure documentation
4. Monitoring & Alerts
Monitor applications using tools like:
OEM (Oracle Enterprise Manager)
Splunk / ELK / AppDynamics (if applicable)
Respond to alerts:
Service failures
Performance degradation
Queue buildup
5. Deployment & Release Support
Support code deployments to OSB/WebLogic environments
Validate deployments (smoke testing,
service validation)
Execute deployment scripts and rollback plans
6. Performance & Health Checks
Perform regular:
Health checks
Capacity checks
Performance monitoring
Identify bottlenecks in:
Service calls
Backend integrations
7. Documentation
Maintain:
Runbooks / SOPs
Known error database
Service dependency documentation
Prepare:
Daily/weekly status reports
Incident summaries
Technical Skills Required
Core Skills
Oracle Service Bus (OSB) / Oracle ESB
WebLogic Server Administration (11g/12c preferred)
XML, XSD, WSDL, XQuery, XSLT
SOAP & REST Web Services
Other Requirements
OSB/ESB Support Engineer (WebLogic L2 Support)
Overview
The OSB/ESB Support Engineer (L2) is responsible for maintaining, monitoring, troubleshooting, and supporting Oracle Service Bus (OSB) / Enterprise Service Bus (ESB) applications and WebLogic middleware environments . The role ensures high availability, performance, and reliability of integration services across enterprise systems.
Key Responsibilities
1. OSB / ESB Application Support
Provide L2 production support for OSB/ESB integrations and services
Monitor service health and ensure availability of business-critical integrations
Troubleshoot issues related to:
Message failures
Routing errors
Service unavailability
Transformation/mapping issues
Handle message reprocessing / resubmission
Analyze SOAP/REST based service failures
Work with XML, XSD, WSDL, XQuery, XSLT for issue debugging
2. WebLogic Administration (L2)
Monitor and support WebLogic Server domains and clusters
Perform routine activities:
Server start/stop/restart
Deployment/undeployment of applications
Health checks & log analysis
Troubleshoot:
JVM memory issues
Thread stuck issues
Connection pool failures
Data source connectivity issues
Manage logs (Admin & Managed Servers)
3. Incident & Problem Management
Handle P1/P2 incidents with defined SLAs
Perform root cause analysis (RCA)
Provide workarounds and permanent fixes
Coordinate with L3/development teams when required
Maintain incident reports and closure documentation
4. Monitoring & Alerts
Monitor applications using tools like:
OEM (Oracle Enterprise Manager)
Splunk / ELK / AppDynamics (if applicable)
Respond to alerts:
Service failures
Performance degradation
Queue buildup
5. Deployment & Release Support
Support code deployments to OSB/WebLogic environments
Validate deployments (smoke testing, service validation)
Execute deployment scripts and rollback plans
6. Performance & Health Checks
Perform regular:
Health checks
Capacity checks
Performance monitoring
Identify bottlenecks in:
Service calls
Backend integrations
7. Documentation
Maintain:
Runbooks / SOPs
Known error database
Service dependency documentation
Prepare:
Daily/weekly status reports
Incident summaries
Technical Skills Required
Core Skills
Oracle Service Bus (OSB) / Oracle ESB
WebLogic Server Administration (11g/12c preferred)
XML, XSD, WSDL, XQuery, XSLT
SOAP & REST Web Services
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📌 Administrator (Support & Operations) (India)
🏢 HCLTech
📍 India