- Act as a trusted technical advisor to customers, understanding business goals and recommending Salesforce best practices.
- Design scalable, secure, and high-performing Salesforce solutions across Sales Cloud and Service Cloud.
- Lead solution architecture, technical discussions, and stakeholder engagements.
- Provide guidance on integrations, data architecture, security, and platform governance.
- Conduct architecture reviews, health checks, and recommend platform improvements.
- Collaborate with cross-functional teams to ensure successful project delivery and customer adoption.
- Mentor technical teams and support customers in maximizing the value of their Salesforce investment.