ob Description:

Back Office Executive – Investigation will support the Investigation Manager in handling MACT (Motor Accident Claims Tribunal), MPA and OD cases by managing documentation, coordination, data analysis, and case follow-ups to ensure timely and accurate claim processing.

Key Responsibilities:

- Assist the Investigation Manager in MACT claim investigations.
- Collect, verify, and organize documents related to motor accident claims.
- Maintain case files, investigation reports, and evidence records.
- Coordinate with investigators, advocates, surveyors, police authorities, and field staff.
- Track MACT case status, hearing dates, and compliance deadlines.
- Prepare summaries, reports, and claim analysis for management review.
- Handle correspondence with courts, lawyers, and insurance company departments.
- Verify policy details, vehicle particulars, driving license validity, FIR, charge sheet, and accident records.
- Update claims data in internal systems and ensure accurate record-keeping.




- Support fraud detection by analyzing discrepancies in claims and documents.
- Ensure compliance with company policies and legal procedures.

Skills & Qualifications:

- Graduate in any discipline (Law background preferred).
- 1–3 years of experience in insurance claims, MACT, or legal back-office operations.
- Knowledge of MACT procedures, insurance policies, and motor vehicle laws.
- Robust documentation and report-writing skills.
- Proficiency in MS Office (Excel, Word, email).
- Good coordination and communication skills.
- Attention to detail and ability to handle multiple cases.

Preferred Skills:

- Experience working with advocates and tribunal courts.
- Basic understanding of investigation and fraud analysis in insurance claims.
- Familiarity with court documentation and legal terminology.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 Back Office Executive (India)
🏢 Garuda Associates
📍 India