Job description:

Join us as a Customer Success Manager and revolutionise the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences and making a meaningful impact.

Key Responsibilities:

- Build and nurture strong relationships with college students, faculty, HOD, and management, ensuring their needs are met and exceeded.
- Analyze customer data to enhance experiences and drive business growth.
- Research and publish insightful white papers that contribute to industry knowledge.
- Develop training materials and conduct product demonstrations to empower clients.
- Develop and document high-level strategies for accomplishing specific project objectives.
- Evaluate and refine onboarding processes, communication infrastructures, and customer success initiatives.

Desired Candidate Profile:





- Proven experience in people management.
- Solid analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- A genuine passion for the education sector and a desire to enact change.
- Excellent presentation skills.
- Flexibility to travel as needed.

Education Qualification: B.Tech/M.Tech/BA/MA/MBA/BBA

Why Join Us?

Join us on our mission to transform higher education colleges into vibrant, AI-driven learning campuses. Become a part of our dynamic team, where innovation, collaboration, and a steadfast commitment to enhancing education are at the core of everything we do. If youre ready to make a meaningful difference, wed love to connect with you!

📌 Customer Success Manager (India)
🏢 Edwisely
📍 India