JOB DESCRIPTION – CLIENT SERVICING EXECUTIVE
Company: Ryvanta
Department: Client Servicing & Sales
Location: Tonk Road, Jaipur (Work from Office + Client Meetings + On-Site Execution) Employment Type: Full time

About the Role

Ryvanta is looking for a dynamic and client-focused Client Servicing Executive to be the first point of contact for prospective clients in the wedding and event management industry. The role involves handling enquiries, conducting client meetings and pitch presentations, understanding client requirements, and coordinating with internal teams to develop customized proposals. The ideal candidate should possess excellent communication, presentation, and relationship management skills while ensuring a smooth transition from inquiry to project confirmation.

Key Responsibilities

- Client Interaction & Relationship Management
- Handle incoming client enquiries through calls, emails, WhatsApp, and meetings.
- Conduct initial client meetings to understand event requirements, preferences, budget, and expectations.
- Introduce the company's services, portfolio, design approach, and execution process.
- Build strong relationships with clients through professional communication and timely follow-ups.
- Ensure a premium client experience throughout the sales and project lifecycle. Client Presentations & Proposal Development
- Create and customize client presentations using Canva based on project requirements.
- Present mood boards, design concepts, previous projects, event themes, and the scope of work during client pitch meetings.
- Coordinate with the Design team to develop concepts and proposals aligned with the client's vision.




- Modify presentations and proposals based on client feedback and ensure timely delivery.
- Prepare meeting notes and maintain proper client records and follow-up documentation. Internal Coordination
- Coordinate with Design, Production, Operations, and Project teams to ensure all client requirements are communicated accurately.
- Track project discussions and ensure timely information flow between clients and internal teams.
- Support proposal preparation, budgeting discussions, and project planning activities. Venue Visits & Event Execution
- Schedule and attend venue visits, recce, and client meetings whenever required.
- Assist during event execution to ensure client expectations are met and maintain a seamless client experience.
- Coordinate with vendors, venue teams, and execution teams to support successful project delivery.
- Address client concerns promptly and professionally during project execution. General Responsibilities
- Maintain accurate client databases and records.
- Ensure timely follow-up on leads, proposals, and project discussions.
- Prepare reports related to client interactions and business development activities.
- Represent the company professionally at meetings, events, and client interactions. Required Skills




- Excellent verbal and written communication skills.
- Strong presentation and client-facing abilities.
- Proficiency in Canva for creating and editing professional client presentations.
- Good knowledge of MS Word, Excel, and PowerPoint.
- Strong organizational, coordination, and follow-up skills.
- Basic understanding of weddings, event management, hospitality, and client servicing.
- Professional grooming, confidence, and a customer-first approach.
- Ability to manage multiple client interactions and priorities effectively.

Candidate Profile

- Bachelor's Degree in Event Management, Hospitality, Business Administration, Marketing, or a related field.
- 1–3 years of experience in Client Servicing, Hospitality, Events, Wedding Planning, Sales, or Customer Relationship Management.
- Confident in conducting client presentations and pitch meetings.
- Strong interpersonal and relationship management skills.
- Willingness to travel for client meetings, venue recce, and on-site event execution.
- Passion for delivering exceptional client experiences and maintaining long-term client relationships.

Why Join?

- Opportunity to work with premium clients and exciting event projects.
- Exposure to large-scale weddings, corporate events, and luxury experiences.
- Collaborative and growth-oriented work environment.
- Strong learning and career development opportunities.
- Opportunity to build expertise in client management, project coordination, and event execution.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Service Executive (Event Management) (India)
🏢 Ryvanta Solutions
📍 India