Technical Support Engineer (India)

Technical Support Engineer (India)

05 Aug
|
Microlink Solutions
|
India

05 Aug

Microlink Solutions

India

Pay: ₹18,000.00-₹25,000.00 per month

Job Description:

Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a skilled organization committed to provide outstanding Value-Added Services to its Corporate and Institutional Customers.

Any Interested candidates can share their resume on [email protected] or whatsapp +91-XXXXXXXXXX .

Location: Vapi , Gujarat
Department: IT Support
Experience: 2 Years
Budget: Upto 25k CTC

Key Skills:

- Provide on-site and remote technical support to end-users for hardware, software, and network issues.
- Troubleshoot and resolve desktop-related issues, including operating system errors, application problems, and peripheral devices (printers, scanners, etc.).
- Install, configure, and maintain desktops, laptops, and other end-user devices.
- Set up and maintain user accounts, email, and other IT-related services.
- Assist with software installations, updates, and patches.
- Support the deployment and setup of new hardware and software systems.
- Ensure that all systems are running up-to-date antivirus and security software.
- Manage and maintain asset inventory (hardware and software).




- Assist with network troubleshooting, ensuring network connectivity issues are resolved efficiently.
- Provide training and guidance to end-users on IT policies and procedures.
- Document all support activities and incidents in the helpdesk system, ensuring accurate records and timely follow-ups.
- Collaborate with senior support engineers and other IT staff to address complex technical issues.

Technical Skills:

- Basic knowledge of desktop hardware and software troubleshooting.
- Familiarity with operating systems (Windows, MacOS, Linux).
- Understanding of networking principles (TCP/IP, DNS, DHCP).
- Experience with Microsoft Office Suite and other standard business applications.
- Familiarity with remote desktop software and helpdesk tools is an advantage.

Job Type: Full-time

Benefits:

- Health insurance
- Provident Fund

Any Interested candidates can share their resume on [email protected] or whatsapp +91-XXXXXXXXXX .

Pay: From ₹18,000.00 per month

Work Location: In person

📌 Technical Support Engineer (India)
🏢 Microlink Solutions
📍 India

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