Panjim Gymkhana Riverside Suites

Job type : Full-Time

Work Location - In person

The role requires willingness to work on a rotational shift basis, including night shifts as per operational requirements.

Key Responsibilities:

- Welcome and assist guests in a professional and friendly manner
- Handle guest check-in and check-out procedures
- Manage room reservations, bookings, and guest information
- Attend guest queries, requests, and complaints promptly and professionally
- Handle telephone calls, emails, and general guest communication
- Coordinate with other departments for smooth operations
- Prepare and maintain front office records and reports
- Handle billing and payments (No cash)
- Provide information regarding hotel facilities, services, and local attractions
- Maintain cleanliness, discipline, and professional appearance at the front desk

Requirements:





- Previous experience in Front Office / Hotel Reception preferred
- Freshers with good communication skills may apply
- Good verbal and written communication skills
- Basic computer knowledge and willingness to learn hotel software
- Ability to work in shifts, including weekends and holidays
- Customer-oriented attitude with positive problem-solving skills

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Food provided
- Provident Fund

Experience:

- Front Office / Hospitality operations: 1 year (Preferred)

Shift availability:

- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)

Work Location: In person

📌 Front Office Associate (India)
🏢 Panjim Gymkhana
📍 India