SS Hyundai Pathanamthitta is looking for an enthusiastic and customer-focused Customer Relationship Executive (CRE) to manage customer interactions, follow-ups, and service coordination. The ideal candidate should possess strong communication skills and the ability to maintain excellent customer relationships.
Key Responsibilities
- Handle customer enquiries through calls, WhatsApp, and walk-ins
- Maintain and update customer records in CRM system
- Coordinate with sales and service departments for customer support
- Conduct follow-up calls for feedback, appointments, and service reminders
- Ensure high levels of customer satisfaction and retention
- Address customer complaints professionally and escalate when required
- Support customer engagement activities and campaigns
Requirements
- Graduation in any discipline
- Good communication and interpersonal skills
- Basic computer knowledge and MS Office proficiency
- Prior experience in customer service/telecalling preferred
- Freshers with good communication skills can also apply
Salary & Advantages
- Attractive salary package
- Incentives based on performance
- Career growth opportunities
- Professional and supportive work environment
Contact Details
Phone: +91-XXXXXXXXXX,(phone hidden)
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Interested candidates can send their updated resume or contact the HR department directly.
Job Types: Full time, Permanent, Fresher
Pay: Up to ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid time off
Work Location: In person
📌 Customer Relationship Executive (India)
🏢 SS HYUNDAI
📍 India
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