Roles and Responsibilities

· Develop and maintain solid relationships with existing clients.

· Serve as the primary point of contact for client inquiries, concerns, and requests.

· Understand client needs and provide tailored solutions to meet their business objectives.

· Ensure timely delivery of products, services, and project milestones.

· Monitor client satisfaction and proactively address issues to enhance the customer experience.

· Conduct regular client meetings, reviews, and follow-ups.

· Identify opportunities for upselling and cross-selling products or services.

· Collaborate with sales, operations, and support teams to ensure seamless service delivery.

· Prepare client reports, presentations, and performance updates.

· Maintain accurate records of client interactions, contracts, and communications in the CRM system.

· Support contract renewals and negotiate terms where applicable.

· Stay informed about industry trends, market developments, and competitor activities.

Work Location: In person

📌 CRM Executive (India)
🏢 Recruit Advisor
📍 India