- Working for inbound and outbound processes.
- Should be an effective communicator and provide solutions based on the customer/ client requirement.
- Make note of customer's feedback / escalation and arrange the call back accordingly by the senior.
- Should be effective in managing customer/ client query, complaint , issues etc.
- Should be effective in Language.
📌 Agents - Kannada and Malayalam (India)
🏢 Accord Manpower Services
📍 India
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