- Handle customer inquiries via phone, email, and chat in Arabic and English.
- Resolve customer complaints and provide timely solutions.
- Maintain accurate records of customer interactions.
- Escalate complex issues to the relevant departments when required.
- Ensure high levels of customer satisfaction and service quality.
- Meet productivity and quality KPIs.
- Stay updated on company products, services, and processes.
Eligibility Criteria:
- Fluent in Arabic (Read, Write & Speak) and English.
- Graduate in any discipline (preferred).
- Minimum 1 year of customer service/BPO experience (freshers with excellent Arabic communication may also apply).
- Good typing and computer skills.
- Ability to work in rotational shifts.
- CALL - +91-XXXXXXXXXX
Pay: ₹40,752.53 - ₹60,092.15 per month
Perks:
- Health insurance
- Provident Fund
Work Location: Remote
📌 Arabic Speaking Customer Care Executive (India)
🏢 Mervice Infotech Private
📍 India
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