We are looking for an experienced DevOps L3 Developer for ServiceNow to design, develop, and maintain scalable solutions across the ServiceNow platform. The role focuses on development, automation, CI/CD, and platform stability , ensuring high-quality delivery in Agile/DevOps environments.
Key Responsibilities
1. ServiceNow Development & Implementation
Design and develop solutions on ServiceNow platform:
ITSM (Incident, Change, Problem)
Service Catalog, Knowledge, CMDB
Build and customize applications using:
ServiceNow scripting (Client Scripts, Business Rules, Script Includes)
Workflows and Flow Designer
2. DevOps & CI/CD Enablement
Implement CI/CD pipelines for ServiceNow deployments
Automate build, testing, and release processes
Support version control integration (Git / repository tools)
➡️ Ensure faster, secure, and automated releases across environments (DEV TEST PROD) aligned with SNOW governance practices [️ NVIDIA...m simulati | Viva Engage]
3.
Platform Integration & Automation
Develop integrations using REST/SOAP APIs
Integrate ServiceNow with enterprise tools:
Monitoring tools
Identity platforms
CMDB & asset systems
Automate repetitive operational tasks
4. Production Support & Stability
Handle L3 support for:
Incidents / problems
Performance issues
Integration failures
Conduct root cause analysis and implement permanent fixes
5. Agile & Sprint Delivery
Participate in Agile ceremonies:
Sprint planning
Daily standups
Sprint reviews
Deliver stories within sprint timelines with quality
Key Responsibilities
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