05 Aug
|
EXL Service
|
India
Job Description: Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. ;Delivering results as per Service Level Agreement targets / timelines will be key, with focus on Customer Satisfaction and quality of transactions. Works towards maximizing cash inflows & reducing bad debts. ;
📌 3847273-Senior Executive (India)
🏢 EXL Service
📍 India