05 Aug
|
LogIQids
|
India
Females Only
Location - Work from Office
6 Days Working
Salary Range - 20 - 25 K CTC
Key Responsibilities:
- Assist customers with queries, concerns, and complaints, and provide solutions or suggestions to resolve issues.
- Respond to customer inquiries via phone, email, and chat in a timely and qualified manner.
- Provide accurate information about products and services, addressing any questions or concerns.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
Skills Required:
- Bachelor’s degree or equivalent experience is mandatory
- 0-2 Years of Proven experience in customer service.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficient in using computer systems and Ms. Office software's.
- Ability to handle difficult situations with empathy and professionalism.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Ability to commute/relocate:
- Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Current CTC ?
- Expected CTC ?
- What is your Notice period ?
Education:
- Bachelor's (Required)
Experience:
- Customer support: 1 year (Required)
Work Location: In person
📌 Customer Service Representative - Females Only (India)
🏢 LogIQids
📍 India