Job Purpose
We’re looking for a Senior Analyst with strong exposure to Credit Card Collections operations , NPA processes , UAT defect validation , and reconciliation/reporting

Key Accountabilities and Requirements

- Lead UAT execution and provide sign-offs for defects and enhancements across collection status, allocation and payment files, BE events, payment appropriations, and delinquency block codes in credit cards

- Conduct GL reconciliations for write-off and NPA accounts; investigate, resolve, and close reconciliation breaks.

- Perform independent checks and validations for NPA automation; validate NPA data for accurate reporting in credit cards.

Job Duties & responsibilities

- Own checks/validation for NPA automation & confirm NPA data for reporting
- Prepare & share write-off/recovery details; support NPA audits
- Lead UAT testing & sign-offs for defects/enhancements: collection status/allocation/payment files, BE events, payment appropriations, delinquency block codes
- Perform GL recon for write-off/NPA accounts; investigate & close breaks
- Prepare/share operational files: SOC money collection, Pre-X risk banding, pre-due base, pre-due & OVL allocations , daily status files




- Handle stakeholder queries on collection/account status & coordinate closure with Tech/Reporting/Collections

Required Experience

- 5-10 years’ experience in Banking & Finance.

- Basic background of accounting entries

Education / Preferred Qualifications

Graduate/Post Graduate in any field having banking and finance experience

Core Competencies

- The ability to clearly convey information, both verbally and in writing, to various audiences

- The capacity to identify issues, analyze them, and develop effective solutions

- The ability to collaborate effectively with others, contribute to group efforts, and foster a positive work workplace

- Credit Cards Collections/NPA domain + UAT/testing mindset + strong Excel/data validation + stakeholder coordination.

Technical Competencies

MS Excel, Word, Power point

Work Relationship

- Team-player with good inter-personal, communication & writing skills.
- Should be well versed with Excel, power point .
- Seek to understand stakeholder’s point of view and find win-win solution.
Motivated and self-driven.

Location:

Regional Office Mumbai

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

📌 Associate, Collection Specialist, Risk Management Group (India)
🏢 DBS Bank
📍 India