Job Description :

- Company: WeSage BPM
- Job Type: Full time | In-office
- Experience: Fresher & Experienced (0–2 years)
- Shift: Graveyard Shift
- Joining: Immediate

Job Overview :

WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.

Key Responsibilities :

- Handle inbound and outbound customer calls
- Understand customer queries and provide accurate, timely solutions
- Maintain a positive and empathetic attitude with customers
- Document customer interactions and update records accurately
- Meet quality, productivity, and performance benchmarks
- Escalate complex issues to the concerned team when required
- Follow company processes and compliance guidelines





Required Skills & Qualifications :

- Excellent verbal and written communication skills
- Comfortable working in graveyard/night shifts
- Basic computer knowledge and typing skills
- Ability to work independently in a remote environment
- Customer-oriented mindset with good listening skills
- Freshers are welcome ; prior BPO/customer service experience is a plus

What We Offer :

- Professional work environment
- Skill development and career growth
- Supportive team and management
- Competitive compensation
- 5 Days work week
- Paid overtime

How to Apply : Call / WhatsApp: +91-XXXXXXXXXX

Email your CV: [email protected]

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Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 WeSage BPM
📍 India