- Robust expertise in Microsoft 365 (Office 365) management and administration
- Proficient in SharePoint administration and Azure Active Directory management
- Extensive experience supporting and administering Windows 10, Windows 11 and Microsoft Windows Server environments
- Hands-on experience with ticketing systems and Remote Monitoring and Management (RMM) tools
- Solid knowledge and experience with backup and recovery technologies
- Experience configuring, managing and monitoring antivirus and endpoint security solutions
- Working knowledge of networking tools and platforms, including UniFi
- Familiarity with phone systems and PBX environments
- Knowledge of domain management and administration
- Excellent written and verbal communication skills
Personal Attributes
- A desire to learn and grow
- A highly motivated team player
- A proactive addition to our team
- Ability to prioritise
- Can work independently
- Possesses excellent troubleshooting skills and a strong logical mindset
Location: India
Work from Home option available
Job Type: Full Time
Job Location: India
📌 Level 1/2 – IT Helpdesk Analyst (India)
🏢 SupportHub360
📍 India
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