Are you a tech-savvy problem solver eager to start your career? We’re looking for a Technical Support Executive to handle user queries, manage our app’s Help & Support section, and ensure a smooth experience for our users. If you’re a fresher with a passion for troubleshooting and customer assistance, this is your chance to gain hands-on experience!

Responsibilities:

- Respond to user queries and resolve technical issues via tickets, emails, and chats.
- Monitor and update the Help & Support section of the app.
- Troubleshoot common app-related problems and escalate complex issues.
- Work closely with the development team to ensure timely resolutions.
- Maintain logs and reports to track recurring issues and improvements.

What We’re Looking For:

- A graduate in IT, Computer Science,



or a related field (freshers welcome).
- Strong problem-solving and analytical skills.
- Good communication skills are needed to assist users effectively.
- Basic understanding of mobile apps and troubleshooting.
- Willingness to learn and adapt in a fast-paced environment.

Immediate Joiners Only!

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Advantages:

- Flexible schedule

Application Question(s):

- Do you reside in Mumbai (Yes/No)?

Education:

- Bachelor's (Preferred)

Work Location: In person

📌 Technical Support Executive (India)
🏢 Growfitter Private
📍 India