- Conduct research to identify new markets and customer needs
- Customer universe mapping and generating exhaustive list of government and private customers for sales funnel.
- Establish, maintain and expand the customer base in existing as well as recent sectors
- Accurately enter client’s data in the company’s CRM or other sales management system
- Any activity delegated as part of company’s overall or sales strategy from time to time
Lead generation Calls:
- Plan and conduct sales call to new and existing customers. Strategize sales call for better conversion rate
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
Customer relationship management:
- Establish, develop and foster relationships with the government authorities and influential local bodies/individuals within the territory to ensure the company's services are as per market demand
- Identify key decision makers and influencers, develop and leverage relationships
- Actively keep track of government tenders,
for generating new opportunities.
Market research & feedback:
- Collect customer feedback and analyze the trends for improvements
- Stay updated with competitors’ products and activities
- Undertake key research to understand the business and project drivers of sectors, customers and potential opportunities
- Maintain MIS system and regularly update management and business manager
Sales promotion, lead generation & lead realization:
- Present information about the company's services to secure sales commitment
- Promote the company's services through social media connect
- Protect and manage the financial resources of the company allocated for sales activities
- Follow up with customers for payment & collect it within time
- Ensure appropriate support is given to sales team as planned
- Report management about any violation of company policy by sales team
- Plan meetings and keep minutes of meeting
📌 Collection executive (India)
🏢 CIMEC Technologies
📍 India
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