Patient Counselor (India)

Patient Counselor (India)

06 Aug
|
Nature Hospital
|
India

06 Aug

Nature Hospital

India

Telecaller (Healthcare) – Nature Hospital, Hisar

Job Title: Telecaller (Healthcare)
Company: Nature Hospital, Hisar
Location: 31-32, Rama Complex, Parijat Chowk, Hisar, Haryana
Job Type: Full-time
Vacancies: 2
Salary: ₹15,000 – ₹40,000 per month + Performance Incentives

About Nature Hospital

Nature Hospital, Hisar is a dedicated Ayurvedic healthcare center committed to providing quality patient care through a holistic approach. We are looking for enthusiastic, confident, and patient-focused Telecallers to join our growing team.

Job Summary

As a Telecaller, you will be responsible for handling patient inquiries, providing information about our healthcare services, scheduling appointments, and guiding patients with empathy and professionalism. The ideal candidate should have excellent communication and counseling skills with the ability to build trust over phone calls.

Key Responsibilities

- Handle inbound and outbound calls professionally.
- Respond to patient inquiries regarding hospital services and consultations.
- Counsel prospective patients and explain treatment processes clearly.
- Schedule appointments and maintain accurate patient records.
- Follow up with leads and existing patients.
- Coordinate with doctors and internal departments when required.
- Maintain daily call reports and achieve assigned targets.
- Deliver a positive patient experience while maintaining confidentiality.

Required Skills





- Excellent verbal communication skills in Hindi.
- Basic English communication is preferred.
- Strong counseling and convincing abilities.
- Customer-focused attitude with good listening skills.
- Basic computer knowledge (MS Office/CRM).
- Ability to work in a target-oriented environment.
- Good organizational and time-management skills.

Preferred Qualifications

- Graduate in any discipline (12th Pass candidates with relevant experience may also apply).
- Experience in Telecalling, Healthcare, Customer Support, Sales, or Counseling is preferred.
- Freshers with excellent communication skills are welcome to apply.

What We Offer

- Competitive salary with attractive incentives.
- Professional and supportive work environment.
- Growth opportunities opportunities.
- On-the-job training and continuous learning.
- Reliable full-time employment.

Working Hours

- Monday to Saturday
- 9:00 AM to 7:00 PM

Work Location

Nature Hospital
31-32, Rama Complex, Parijat Chowk, Hisar, Haryana

How to Apply

Interested candidates can send their resume via WhatsApp or call:

+91-XXXXXXXXXX
(phone hidden)

Join Nature Hospital, Hisar, and become a part of a team dedicated to improving lives through compassionate healthcare and excellent patient service.

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Patient Counselor (India)
🏢 Nature Hospital
📍 India

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