Should have around 3-5 yrs of Experience.
Experience in L1 and L2 production support and ticketing process.

- Must have Strong understanding of Linux.
- Good to have knowledge of Windows and PowerShell.
- Good to have knowledge on Linux shell scripting.
- Good to have knowledge on Windows, PowerShell and Docker Containerization(Deploy docker images and manage services)
- Should have knowledge on Release management
- Should have capability to do product development, automation and application upgrades.
- Good to have knowledge on transition skills, SOP preparation and new application onboarding.
- Should have good Communication skills
- Should have solid analytical and problem-solving skills.
- Must take ownership and accountability of a product delivery.




- Strong Knowledge on ITIL concepts
- Experience in production support and ticketing process
- DB experience - SQL server/Oracle DB(SQL query writing experience-DDL/DML..etc)
- ETL production support experience-Informatica or SSIS tools
- Should have knowledge on any monitoring tools(Nagios/eon..etc)
- must know any one of scripting language(shell/PowerShell/python)
- Good to have Azure/Azure data engineering/jboss/WebSphere knowledge
- Good to have knowledge on any deployment tools (VSTS)
- Positive to have knowledge on SSL certificate management

📌 Senior Software Engineer - Production Support - India
🏢 Photon
📍 India