Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Sales and Distribution (SD)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.




- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the implementation of system updates and enhancements to improve overall performance.
- Support junior team members by providing guidance and sharing expertise to foster professional growth.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).
- Robust problem-solving skills with the ability to analyze and resolve technical issues efficiently.
- Experience in managing and supporting business-critical applications within a dynamic environment.
- Good understanding of business processes related to sales and distribution to align technical solutions with organizational needs.
- Ability to communicate effectively with both technical and non-technical stakeholders to facilitate issue resolution.

Additional Information:

- The candidate should have minimum 3 years of experience in SAP Sales and Distribution (SD).

- This position is based at our BBDC1A - NON-STPI office.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India