IT Full-Time Job ID: DGC00998

Chennai, Tamil Nadu 2-7 Yrs ₹03 - ₹08 Yearly

Job description

Responsibilities :

- Entry-level, focused on learning and reactive support.
- Handle basic IT support tickets for third-party applications used in production and manufacturing.
- Supports tasks in larger projects by participating in system rollouts and upgrade testing.
- Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions.
- Monitor application performance, perform routine maintenance, and ensure system availability.
- Document issues and resolutions, assist in creating knowledge base articles
- Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufacturing systems.
- Configures, maintains,



and supports manufacturing-specific applications, including integrations and database queries.
- Document system configurations, support procedures, and issue resolutions.
- Delivers system training and technical support to end-users on current features and updates to custom applications or manufacturing systems.
- Familiarity with custom database-driven applications.
- Understanding of programming/scripting languages (e.g., SQL, Python, .NET, Java).
- Knowledge of software development life cycle (SDLC) and change control processes.
- Understanding of manufacturing execution systems (MES), ERP platforms, and third-party database-driven applications.

📌 Application Support Analyst (India)
🏢 Desirous Global Consulting
📍 India