Front Office Executive (Receptionist) (India)

Front Office Executive (Receptionist) (India)

06 Aug
|
edfuture powered by gokulam
|
India

06 Aug

edfuture powered by gokulam

India

Front Office Executive

Location: Kollam

Industry: EdTech

Job Type: Full-time

Job Summary

We are hiring a Front Office Executive for our EdTech company in Kozhikode. The candidate will be responsible for managing front desk activities, handling student and parent inquiries, coordinating admissions support, and ensuring a professional customer experience.

Key Responsibilities

Manage front desk operations and welcome visitors

Handle phone calls, WhatsApp messages, and walk-in inquiries

Provide course and admission information to students and parents

Coordinate appointments, follow-ups, and daily office activities

Maintain inquiry records, student data, and office documents

Support the admissions and operations team

Ensure a clean and professional reception area

Required Skills

Excellent communication and interpersonal skills

Basic computer knowledge (MS Office, Email, Excel)





Good organizational and multitasking abilities

Professional attitude and customer service mindset

Eligibility

Any Graduate / Diploma

Freshers and experienced candidates can apply

KPIs / Performance Metrics

Inquiry response time

Student follow-up completion rate

Accuracy of records and data entry

Visitor/student satisfaction

Punctuality and attendance

Support in inquiry-to-admission conversions

Preferred Candidate

Friendly and confident personality

Ability to work in a fast-paced environment

Prior front office or customer support experience is an advantage

Perks:

Health insurance

Work Location: In person

Pay: ₹16,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (India)
🏢 edfuture powered by gokulam
📍 India

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