Location: Andra Pradesh, Telangana, Gujarat, Uttar Pradesh and Assam
Reporting To: Division/Region Manager

Position Summary: This position is responsible for meeting client and portfolio related growth targets in the assigned area (4 to 6 branches). He is responsible to for the implementation and monitoring of new products and services in his area.

Key Accountabilities:

Growth and Expansion:

- Help Divisional Managers in identifying potential areas for expansion in his/her area
- Implement expansion plan by setting up new branches as per agreed targets
- Implement and monitor new products and services outreach and awareness in the area to meet the established targets
- Monitor achievement all the targets for the area for existing and new products including growth, member retention and branch overhead expenses

Operations Management:

- Monitor and review effective functioning and administration at all branches on a monthly basis
- Complete monthly branch performance reviews on time and submit desired reports to the HO
- Conduct documentation verification of all new group formations prior to disbursement of loans to clients




- Conduct GRTs for all new groups on a timely basis
- Monitor and meet audit compliance requirements across all branches
- Track and report key metrics in the area related to client repayment trends, new needs of the client base, PPI, feedback about current products and services on a monthly / quarterly basis
- Maintain relationships with external agencies like Government officials, local leaders & other similar kind of institutions
- Assess, manage and control risk on portfolio (specific accountability needs to be documented)

People Management:

- Conduct and complete performance reviews for all branch managers at the established frequency and timeline
- Participate in recruitment and implementation of training for subordinates

People: Responsible for a team of 5 to 6 direct reports; Indirect span of control – 40 to 45 employees

Background:

- Qualification: Graduation
- Experience: Minimum 8 years with 5+ years of managerial experience preferably managing multiple branches in MFI (microfinance)

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📌 Area Manager (India)
🏢 CreditAccess Grameen
📍 India