Data Entry/ Customer Service Reprensentative (Pune)

Data Entry/ Customer Service Reprensentative (Pune)

06 Aug
|
r3 Consultant
|
Pune

06 Aug

r3 Consultant

Pune

Microsoft Word - Data Entry - Finders Keepers Job Overview We are seeking a highly motivated and detail-oriented Data Entry / Customer Service Representative (CSR) to join our agile team. The CSR will play a pivotal role in ensuring seamless order processing, providing excellent support to customers, and maintaining a high standard of accuracy and professionalism. Key Responsibilities Order Management: o Process customer orders submitted via our website, ensuring they are successfully imported into the system. Review and validate orders in the ERP - Order screen to identify and resolve any errors. Verify customer account standing status before approval. Coordination: o Work closely with the coworkers to resolve order related issues. Documentation: Maintain accurate and up-to-date records of customer interactions and transactions.



o Generate reports as required. Qualifications Education: High school diploma or equivalent required; associate or bachelor’s degree preferred. Experience: o Previous experience in customer service, order processing, or a related field. o Data Entry / Computer Skills o Familiarity with an ERP system is preferred Skills: o Strong communication and interpersonal skills. o Attention to detail with a focus on accuracy and efficiency. o Proficiency in Microsoft Office Suite (Word, Excel, Outlook). o Ability to multitask and thrive in a fast-paced environment. Working Hours o 6.30pm to 3.30am M-F (align with US Est time 8am to 5pm)

📌 Data Entry/ Customer Service Reprensentative (Pune)
🏢 r3 Consultant
📍 Pune

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