Job Description

- Achieve daily targeted number of sales calls with effectiveness
- Develop business leads for the Hotel on a weekly basis
- Prepare monthly list of accounts to penetrate for the following month
- Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or recent accounts
- Prepare monthly action plan for main market segment
- Perform monthly review account profile on room nights production and average rate
- Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
- Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue




- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
- Update Director of Sales & Marketing on market trends and business leads
- Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests
- Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management

📌 Sales Manager - ibis Thane
🏢 Ibis
📍 Thane