Quality Assurance Lead (Testing Team Lead)Full time | Mumbai, India | Senior | Leads the Manual Testing TeamRole QA Lead (Testing Team Lead)Type Full-timeLocation Navi Mumbai, India (on-site)Experience 6+ years in QA, with 2+ years leading or mentoring a testing teamReports to CEO (this role owns the QA function)Leads The manual testing team across all productsCompensation ₹10–18 LPA, benchmarkedAbout ArcitechArcitech is an enterprise AI automation and software development company building productionsoftware for clients and for our own AI-native products — several of which handle payments,children’s education data, recorded customer conversations, and healthcare information. Qualityis central to our reputation and, on these products, to our legal and compliance standing. Weare building out a serious QA function and need a senior leader to anchor it.About the RoleThis is a QA Lead role with hands-on leadership role. You will lead our manual testing team and own thetesting craft across our highest-stakes products. Today we have capable testers but no oneowning test strategy, coverage standards, and QA process maturity at a senior level — that isthe gap you will fill. You will set how we test, raise the bar on the team’s test design and defectquality, govern release readiness, and bring the structure (test plans, coverage tracking,traceability) that our most complex products demand.You remain hands-on — you still test the hardest, highest-risk areas yourself — while alsoleading: setting standards, mentoring testers, and owning quality outcomes across the portfolio.What You Will Own
- Test strategy across products. Define how each product is tested — ProSchool(education, payments, children’s data), the customer-conversation analytics platform(recorded calls, dashboards), the healthcare interpreting platform, and complex clientprojects — prioritizing by risk and data sensitivity.
- Process maturity that does not exist today. Build and maintain test plans, coveragematrices, and requirements traceability so testing is systematic and auditable rather thanmemory-based — the structure our products currently lack.
- Leading and mentoring the testing team. Raise the team’s standard of test design,edge-case thinking, and defect reporting through review, coaching,



and clear standards.Identify weak testing and fix it.
- Release-readiness governance. Own the sign-off discipline across products: nothingships as “tested” without documented, executed coverage. Uphold QA independence fromdelivery pressure across the whole team.
- Root-cause analysis on escaped defects. Lead RCAs when a material bug reaches aclient, identify how it escaped (missing coverage, bad handoff, rushed sign-off, regressionnot tested), and drive corrective action so it does not recur.
- Quality reporting to leadership. Report quality status, risks, and trends across productsto the CEO, with a clear, honest picture at all times.Key Responsibilities
- Define and own the QA process and test strategy for Tier 1 products and complex clientprojects.
- Build and maintain test plans, coverage matrices, and traceability across products.
- Establish testing standards for the hard areas: payment and multi-currency flows,role/permission boundaries and data isolation, sensitive- and regulated-data handling, andintegration-heavy business logic.
- Lead, mentor, and review the manual testing team; improve each tester’s test design anddefect-reporting quality.
- Own release-readiness decisions and sign-off discipline; protect and model QAindependence from delivery pressure.
- Lead escaped-defect RCAs and implement corrective actions across the team.
- Coordinate testing across multiple products and complex client projects simultaneously.
- Maintain accurate records in Zoho Projects and Zoho Desk; ensure the team does the same.
- Identify automation opportunities and build the case and roadmap for introducingautomation over time.
- Report quality metrics and risks to leadership on a regular cadence, Leadership & Quality IndependenceCENTRAL TO THIS ROLEYou set the standard for quality independence and model it for the team.



QA decisions are madeon the merits of what is actually working, never on schedule or incentive pressure. When arelease is not ready, you block it and you back your testers when they block it.You hold the line so your testers can hold theirs. You own final QA sign-off and overrideauthority; in exceptional cases, only the CEO may override. We are looking for a leader with thejudgment and backbone to own this.Required Qualifications
- 6+ years in QA, with 2+ years leading or mentoring a testing team. You have run atesting team, not just been a senior individual contributor.
- Proven test-strategy ownership. You have built test plans, coverage frameworks, andQA processes from the ground up — not just executed within someone else’s framework.
- Strong manual testing depth. You are still genuinely hands-on and can test the hardestareas yourself.
- Release-readiness and RCA track record. You have owned go/no-go quality decisionsand led root-cause analysis on escaped defects.
- Complex-product experience. You have tested products involving payments, multi-tenant data isolation, or sensitive/regulated data.
- Leadership and mentoring ability. You can raise a team’s standard, give directfeedback, and hold testers accountable.
- Integrity and independence. You hold the quality line under pressure and protect yourteam’s ability to do the same.
- Tooling. Strong with defect/issue tracking and test management (Zoho, Jira, or similar).
- Experience in Websockets
- Mandatory experience in Automation for atleast 2 years (Python with Selenium)Preferred (Not Required)
- Ability to define and introduce a test-automation strategy over time (even if the currentneed is manual).
- Domain experience in payments, healthcare, edtech, or products handling children’s data.
- ISTQB Advanced (or equivalent) certification.
- Exposure to API testing and performance testing.Why Join Arcitech
- Own and build the QA function for high-stakes products going to market — real scope, nota maintenance role.
- Lead a team and set the standard, with leadership that genuinely backs QAindependence.
- Shape test strategy and, over time, the automation roadmap.
- Collaborative, growth-focused environment with Provident Fund and employee benefits.

📌 Quality Assurance Lead (Maharashtra)
🏢 ARCITECH
📍 Maharashtra