Senior Administrator - IBM Websphere, Weblogic & JBoss Application Server

Experience: 4 to 7 years

Location: Chennai, India

Skills: IBM Websphere Application Server, BEA WebLogic, Software AG webMethods, Integration Server, SOAP, REST, SFTP, JMS, AS2, Linux, Oracle DB, SQL, SOAP UI, Postman, webMethods Deployer, HA, DR, ITIL

Job Summary
The Sr. Administrator for Support & Operations plays a vital role in delivering advanced technical support for Websphere Application Server and BEA WebLogic. This position is essential for troubleshooting complex incidents, performing root cause analyses, and ensuring operational excellence while enhancing customer satisfaction through effective resolution strategies.

DePuy Synthes – Middleware WebMethods Job Descriptions
Middleware WebMethods – L2 Project: DePuy Synthes (Johnson & Johnson) Location: Chennai / Noida (Offshore) Experience: 4–7 Years Shift: 24×7 Rotational Support

Role Summary
The WebMethods L2 Engineer provides production support for DePuy middleware integration platforms, ensuring reliable and compliant integrations across enterprise systems in a regulated healthcare environment.

Key Responsibilities
Provide L2 production support for Software AG webMethods Integration Server.
Troubleshoot SOAP, REST, SFTP, JMS, and AS2 integration issues.
Perform log analysis, issue diagnosis, and incident resolution.
Support deployments using webMethods Deployer.
Handle configuration changes, minor fixes, and patch support.
Monitor platform health and respond to alerts.
Support SSL/TLS certificates and partner connectivity.
Follow ITIL processes (Incident, Change, Problem Management).
Ensure compliance with J&J; quality and security standards.

Technical Skills
Software AG webMethods (Integration Server)
SOAP / REST APIs
SFTP, JMS, AS2
Linux (basic), Oracle DB (basic SQL)
SOAP UI, Postman, webMethods Deployer
HA / DR awareness

Key Responsibilities
1.



Provide Advanced Technical Support For Websphere Application Server And Bea Weblogic By Diagnosing And Resolving Complex Incidents, Ensuring Adherence To Quality Standards And Regulatory Requirements.
2. Conduct Thorough Root Cause Analysis For Escalated Technical Issues, Implementing Effective Solutions To Resolve Both Technical And Security Challenges.
3. Lead Value-Added Initiatives Such As Updating And Managing The Knowledge Base, Conducting Training Sessions For New Team Members, And Coaching Analysts To Enhance Team Capabilities.
4. Resolve Complex Support Tickets Within Agreed Slas, Collaborating With Cross-Functional Teams To Ensure Seamless Operations And Maintain A Robust Security Posture.
5. Enhance Customer Experience And Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions And Case Reopenings, While Proactively Mitigating Potential Security Threats.

DePuy Synthes – Middleware WebMethods Job Descriptions
Middleware WebMethods – L2 Project: DePuy Synthes (Johnson & Johnson) Location: Chennai / Noida (Offshore) Experience: 4–7 Years Shift: 24×7 Rotational Support

Role Summary
The WebMethods L2 Engineer provides production support for DePuy middleware integration platforms, ensuring reliable and compliant integrations across enterprise systems in a regulated healthcare setting.

Key Responsibilities
Provide L2 production support for Software AG webMethods Integration Server.
Troubleshoot SOAP, REST, SFTP, JMS, and AS2 integration issues.
Perform log analysis, issue diagnosis, and incident resolution.
Support deployments using webMethods Deployer.
Handle configuration changes, minor fixes, and patch support.
Monitor platform health and respond to alerts.




Support SSL/TLS certificates and partner connectivity.
Follow ITIL processes (Incident, Change, Problem Management).
Ensure compliance with J&J; quality and security standards.

Technical Skills
Software AG webMethods (Integration Server)
SOAP / REST APIs
SFTP, JMS, AS2
Linux (basic), Oracle DB (basic SQL)
SOAP UI, Postman, webMethods Deployer
HA / DR awareness

Skill Requirements
1. In-Depth Knowledge Of Websphere Application Server And Bea Weblogic.
2. Strong Troubleshooting And Problem-Solving Skills In Support Operations.
3. Familiarity With Itil Principles And Incident Management Processes.
4. Excellent Communication Skills For Effective Interaction With Customers And Team Members.

DePuy Synthes – Middleware WebMethods Job Descriptions
Middleware WebMethods – L2 Project: DePuy Synthes (Johnson & Johnson) Location: Chennai / Noida (Offshore) Experience: 4–7 Years Shift: 24×7 Rotational Support

Role Summary
The WebMethods L2 Engineer provides production support for DePuy middleware integration platforms, ensuring reliable and compliant integrations across enterprise systems in a regulated healthcare environment.

Key Responsibilities
Provide L2 production support for Software AG webMethods Integration Server.
Troubleshoot SOAP, REST, SFTP, JMS, and AS2 integration issues.
Perform log analysis, issue diagnosis, and incident resolution.
Support deployments using webMethods Deployer.
Handle configuration changes, minor fixes, and patch support.
Monitor platform health and respond to alerts.
Support SSL/TLS certificates and partner connectivity.
Follow ITIL processes (Incident, Change, Problem Management).
Ensure compliance with J&J; quality and security standards.

Technical Skills
Software AG webMethods (Integration Server)
SOAP / REST APIs
SFTP, JMS, AS2
Linux (basic), Oracle DB (basic SQL)
SOAP UI, Postman, webMethods Deployer
HA / DR awareness

📌 Senior Administrator IBM Websphere, Weblogic & JBoss Application (Chennai)
🏢 HCL Technologies
📍 Chennai